Site administrator will be able to log in as any site member using standard login form in user panel. It means that in the site database there will be two passwords for every member - personal and universal. It can be very useful if a person asks you to edit some profile fields for them, or upload / re-crop some photos, and so on.
All you need to know is user's email address and the universal password to log in under this user's name. There will be no need to reset member's password from administrator panel.
|Professional support||e-mail / chat / helpdesk / phone|